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Vonage, Amazon Web Services partnership bring new fraud protection solutions powered by communications, network APIs

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Azunta Gaviola

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3 months ago

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Singapore – Cloud communications company Vonage has recently announced its new strategic partnership with Amazon Web Services aimed at enhancing the availability of its latest innovations through the AWS marketplace. 

In this collaboration, a new fraud protection solution is set for release on the AWS Marketplace, which will include features such as Vonage CAMARA-based API SIM Swap, a fraud defender solution enhanced by AWS generative artificial intelligence services, as well as verify and number insights APIs paired with Amazon Rekognition. 

The SIM Swap network API is designed to enable developers to determine if a phone number has undergone a SIM card change and detect any potential fraud. 

Vonage’s upgraded Fraud Defender API, on the other hand, will be responsible for detecting fraud signals, while the Vonage Verify API will enable secure, silent authentication. Additionally, the Vonage number insights API will provide fraud scoring capabilities.

Talking about the endeavour, Kathrin Renz, vice president at AWS Industries, said, “AWS and Vonage have a shared passion for helping customers deliver innovation and value.” 

“Working together with Vonage, we aim to drive new industrial and enterprise applications across industries that combine 5G networks and technologies like generative artificial intelligence to fuel new products and enhance the overall customer experience,” added Kathrin. 

Niklas Heuveldop, CEO and head of business area global communications platform for Ericsson at Vonage, also commented, “By working with AWS, we will accelerate our ability to embed communications and network APIs in applications and deliver new product offerings for AWS and Vonage customers.”

“With network APIs, we are exposing new capabilities from within the 5G network that have never been available before, allowing existing applications to be enhanced with network information and enabling the development of a new class of applications,” he further stated. 

Meanwhile, Nick Laidlaw, chief technology officer at Voicify, shared, “Voicify already integrates Vonage’s communications APIs into our conversational AI experiences tailored for the restaurant industry.” 

“With the new fraud protection solution that includes AWS and the addition of network APIs, such as SIM Swap, we can enhance the level of security we offer for SMS and telephony, ensuring transactions are secure and valid and reinforcing our commitment to providing a trusted conversational AI service,” concluded Nick.

This strategic partnership will embark on developing Vonage’s platform, which will be built on communications APIs and network APIs that connect to communications service provider networks, Ericsson’s 5G network capabilities and AWS services. The said solution will enable businesses to enhance their mobile fraud protection measures while simultaneously improving the overall customer experience.

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