Vietnam – Temenos, a banking platform, has recently announced that Vietnam Public Commercial Joint Stock Bank has launched its new PVConnect using Temenos Digital on Amazon Web Services. This move powers PVConnect using Temenos Digital, providing its customers with a modern and user-friendly mobile banking service.
With Temenos’ agility in the platform, PVComBank can now innovate with low-code tools and introduce new features into the app. Customers can also open an account using electronic ID in minutes, use their phone number as an account number, select savings products that meet their needs, pay bills, and transfer money using a QR payment feature and via phone number.
This collaboration also allows PVcomBank to seamlessly integrate its front- and back-office capabilities on a single platform, connecting on-premises data centres with the cloud.
The said integration enables the company to operate more efficiently, streamline processes through increased automation, and provide a faster and smoother customer experience.
Nguyen Viet Ha, deputy general director at PVcomBank, commented, “Mobile banking is the primary channel for our retail business, and with Temenos Digital on AWS, we’ve been able to deliver an outstanding customer experience with the scalability and flexibility we need to stay agile and responsive to market trends.”
“Since the launch of PVConnect, we have moved over one million customers to the new app, and we are thrilled with the thousands of positive comments we have received,” Nguyen added.
Ramki Ramakrishnan, managing director, APAC at Temenos, also remarked, “Congratulations to PVcomBank on the successful launch of its new mobile banking app with Temenos Digital.”
“Leveraging the advanced digital capabilities of our cloud-native platform, PVcomBank is setting the standard for customer experience in the highly competitive Vietnam market. Working with AWS, we are proud to support the bank to accelerate innovation and scale its digital services sustainably,” concluded Ramki.
