Tag: Salesforce

Salesforce strengthens Agentforce coverage with new portfolio of job-ready AI agents

19 hours ago

Bernard Parado

Singapore – Salesforce has expanded its Agentforce platform with a new portfolio of job-ready AI agents designed to handle high-value work across sales, service, commerce, employee experience, and back-office operations, according to the company. The launch follows two years in which Salesforce says...

Salesforce expands AI strategy with Enterprise AI Harness launch

1 day ago

Bernard Parado

Singapore – Salesforce has unveiled a new architecture designed to give artificial intelligence agents a shared, trusted understanding of a business and its customers, alongside a new AI Control Plane to manage AI activity across the enterprise. The company announced the Enterprise AI Harness on 11...

Appistoki opens Salesforce Data and AI Centre of Excellence in Taguig, targets Philippine real estate sector

2 weeks ago

Bernard Parado

Philippines – Appistoki, a Novare Channel Partner, has launched a Salesforce Data and AI Centre of Excellence (CoE) at Novare’s headquarters in Bonifacio Global City, Taguig. The facility opened on 27 August 2026, marking a fresh push to accelerate AI-driven enterprise transformation across the...

Salesforce and Anthropic launch Claudeforce to merge AI reasoning with enterprise CRM

2 weeks ago

Bernard Parado

Singapore – Salesforce and Anthropic have unveiled an expanded strategic partnership, branded Claudeforce, aimed at fusing Claude’s reasoning capabilities with the Salesforce platform’s enterprise data, workflows, and governance. At the centre of the tie-up is the ambition to let AI agents...

Salesforce rolls-out Slack Code, a shared workspace for humans and AI coding agents

2 weeks ago

Bernard Parado

Singapore – Salesforce has introduced Slack Code, a new feature built around dedicated code channels that brings human teams and AI coding agents into a single, shared workspace. The launch marks a shift away from developers working with AI tools alone in isolated browser tabs. Slack Code is rolling...

Salesforce expands Headless 360 to give AI agents secure access across the enterprise

3 weeks ago

Bernard Parado

Singapore – Salesforce has announced a significant expansion of Headless 360, its platform architecture designed to let AI agents securely discover and act across enterprise systems without requiring custom integrations for every new use case. The update arrives as organisations increasingly deploy...

Salesforce expands AI capabilities for Singapore small businesses with Agentforce and Slack CRM

2 months ago

Teddy Cambosa

The company also said Agentforce incorporates security and governance controls intended to help businesses keep customer data within Salesforce rather than relying on external AI applications.

VIB expands Salesforce deployment to strengthen AI and customer experience capabilities

2 months ago

Teddy Cambosa

The Vietnamese lender said the initiative aims to help unify customer information, provide frontline employees with a more comprehensive view of customer profiles and interactions, and improve engagement across digital and physical banking channels.

Salesforce agrees to acquire AI customer service firm Fin for $3.6b

3 months ago

Teddy Cambosa

The proposed acquisition, which remains subject to customary closing conditions and regulatory approvals, is expected to close during the fourth quarter of Salesforce's fiscal year 2027.

Around 66% of workers in ASEAN show rising workplace trust in AI tools

4 months ago

Rei Fortes

Singapore – A new survey commissioned by Salesforce indicates that personal use of AI across ASEAN is helping to increase confidence and trust in using similar tools in the workplace, rather than adoption being led primarily by employers. The research, conducted by YouGov between February and March...

Video Title Here: The Indonesian on-ground activation status

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Tag: Salesforce

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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