Tag: Salesforce

Salesforce expands startup programme to Malaysia and the Philippines to support ASEAN innovation

1 week ago

Rei Fortes

Kuala Lumpur, Malaysia – Salesforce has extended its startup programme to Malaysia and the Philippines, widening its presence across Southeast Asia and South Asia, reinforcing its focus on early-stage technology ecosystems in the region. The initiative is intended to support emerging companies...

Salesforce names Paul Carvouni as senior vice president and general manager for ASEAN

3 weeks ago

Rei Fortes

Singapore – Salesforce has appointed Paul Carvouni as senior vice president and general manager for the ASEAN region, marking a leadership move aimed at strengthening the company’s regional operations and growth strategy. In this role, Paul will oversee Salesforce’s business across Southeast...

Abraham Cuevas on how Salesforce is eyeing the future of AI innovation and adoption in the Philippines

1 month ago

Rei Fortes

Manila, Philippines – The Philippines is one of the growing markets across the ASEAN region that is beginning to invest in digital transformation initiatives to join the race of adopting advanced AI technologies. These next-gen intelligent solutions are designed not only to help local organisations...

Salesforce widens presence in the Philippines, increasing AI investment and workforce training

2 months ago

Rei Fortes

Manila, Philippines – Salesforce has expanded its operations in the Philippines by opening a new office in Metro Manila and increasing its involvement in the country’s AI and digital skills ecosystem. The move is intended to support the growth of local enterprises and help organisations adopt...

Salesforce faces challenges as industry observers cast doubt on firm’s AI agent strategy

2 months ago

Rei Fortes

Singapore – Business Insider has cast doubt on Salesforce’s heavy investment in AI agents, suggesting that its flagship system, Agentforce, has yet to deliver the expected results. The publication’s analysis highlights concerns over adoption, returns, and the company’s focus on an emerging technology...

Infosys launches AI-powered customer experience suite for Salesforce global users

3 months ago

Rei Fortes

Bengaluru, India – Infosys, a global provider of digital services and consulting, has introduced the Infosys Customer Experience Suite for Salesforce, a set of integrated solutions designed to strengthen enterprise digital transformation. Expanding on its longstanding collaboration with Salesforce,...

Salesforce strengthens leadership in Southeast Asia with new country heads for Thailand and Indonesia

3 months ago

Rei Fortes

Singapore – Salesforce has announced new leadership appointments in Thailand and Indonesia as the company accelerates its expansion across Southeast Asia and advances adoption of its agentic AI platform, Agentforce. In Thailand, Salesforce appointed Apisit Kuparatana as country leader and managing...

Maxicare taps Salesforce Agentforce to enhance customer service management for dental care processes

4 months ago

Rei Fortes

Manila, Philippines — Maxicare Healthcare Corporation, a leading health maintenance organisation (HMO) in the Philippines, has adopted Salesforce’s Agentforce within Service Cloud to streamline dental care processes. The initiative aims to modernise the handling of dental Letters of Authorisation...

Around 69% of SG retailers view AI agents as essential to beating competition

8 months ago

Teddy Cambosa

According to the report, rising customer acquisition costs are squeezing retailers' margins as they also navigate inflation, competition, and consumers’ evolving behaviors and preferences.

Salesforce announces US$1b investment in SG, partners with Singapore Airlines for AI-powered customer service applications

10 months ago

Azunta Gaviola

Singapore – Salesforce, a customer relationship management firm, has unveiled its plans to invest a total of US$1b in Singapore over the next five years. This strategic investment reinforces the company’s commitment to advancing the country’s digital transformation and Agentforce adoption. It also...

Video Title Here: The Indonesian on-ground activation status

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Tag: Salesforce

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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