Tag: customer journey

Avaya CTO David Funck on the role of human–AI collaboration for the future of CX
Avaya CTO David Funck on the role of human–AI collaboration for the future of CX
Singapore – Customer experience (CX) in the modern age of technology requires the collaboration between man and machine. AI innovations now enable professionals to work alongside AI agents to optimise and refine every touchpoint of the customer journey.  Avaya, a company specialising in AI-driven...
Read More
Five9 highlights advancements in AI-driven CX as global organisations adopt new innovations
Five9 highlights advancements in AI-driven CX as global organisations adopt new innovations
Singapore – Five9 showcased new AI-driven CX innovations from global organisations that are setting new standards for intelligent CX at its 2025 CX Summit. The event recognises organisations that have advanced the use of AI, automation, and integrated customer engagement technologies to enhance service...
Read More
Skyro, ADVANCE
Skyro, ADVANCE.AI join forces to offer streamlined, customer-focused financial services across PH
Manila, Philippines – Skyro, a financial technology firm, has recently announced that it has formed a strategic partnership with digital identity verification and risk management solutions firm ADVANCE.AI, with the goal of providing simple, secure, and customer-focused financial services in the Philippines.  In...
Read More
UPTECH MEDIA (5)_11zon
Majority of APAC CX leaders now invest more on AI-powered customer journey services: report
Singapore – As businesses adopt the ongoing transition to AI, Zendesk’s latest report on customer experience trends revealed that the majority of CX leaders in Asia-Pacific have already transformed their customer journey, channelling efforts into developing a significantly more intelligent CX strategy. In...
Read More

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.