Tag: AI

Freshworks acquires Robusta to add AI incident investigation to Freshservice

5 days ago

Bernard Parado

Singapore – Freshworks has acquired Robusta Dev Ltd., an AI-driven incident intelligence engine, to bring automated investigation of IT disruptions into its Freshservice platform. The company announced the deal on 2 November and did not disclose financial terms. Robusta uses AI to investigate technology...

Klook begins global rollout of K.ai AI agent for experiences merchants

5 days ago

Bernard Parado

Singapore – Klook has launched K.ai, an AI agent that carries out inventory, pricing and booking tasks inside its merchant portal instead of only answering questions. Announced in Singapore on 3 November 2026, the tool lets experiences merchants retrieve business information and act on their instructions,...

Salesforce to acquire voice AI firm Cresta in service cloud push

6 days ago

Bernard Parado

Singapore – Salesforce has signed a definitive agreement to acquire Cresta, a voice-first customer experience platform, the company announced on 2 November 2026. The announcement did not disclose the financial terms. According to Salesforce, Cresta’s voice agents resolve complex customer calls end...

Cognizant launches OpenAI group to move frontier AI into production

6 days ago

Bernard Parado

Singapore – Cognizant has formed a dedicated OpenAI delivery organisation of more than 25,000 professionals, as it looks to help enterprises apply frontier AI models inside live business systems. The Nasdaq-listed IT services provider announced the OpenAI Frontier Capability Group on 30 October 2026....

Inside the Firewall: What AI governance means for APAC businesses as the focus shifts from protecting systems to governing actions

6 days ago

Bernard Parado

As AI agents move from pilots into everyday business operations, the way organisations think about security and oversight is changing. Agents do not just generate answers. They take actions across multiple systems, often at a speed and scale that traditional controls were never designed for. For businesses...

Inside the Firewall: Why data is at the centre of the push to secure AI agents across APAC

6 days ago

Bernard Parado

Businesses are moving AI agents out of pilot projects and into everyday work. Unlike a chatbot that answers questions, an agent is given a goal and the access to pursue it. It reads files, queries systems, sends messages, and takes actions on a company’s behalf, often faster than any person can follow....

eCloudvalley renews AWS strategic collaboration agreement as it shifts towards enterprise AI products

1 week ago

Bernard Parado

Singapore – eCloudvalley (ECV) has renewed its multi-year Strategic Collaboration Agreement with Amazon Web Services (AWS), as the Taiwan-headquartered firm moves from cloud services towards a product-led enterprise AI business. The company announced the renewal on 30 October. The agreement is...

AO Ventures invests in sports-focused enterprise AI platform Jump

1 week ago

Bernard Parado

Australia – AO Ventures, the venture capital arm of Tennis Australia and the Australian Open, has invested in Jump, an enterprise AI platform built for professional sports organisations. The move forms part of its wider backing of technologies shaping sport and entertainment. Jump becomes the seventh...

Dataiku launches Headless to connect coding agents with its AI platform

1 week ago

Bernard Parado

Singapore – Dataiku has introduced Dataiku Headless, a capability that lets developers build, migrate and investigate Dataiku projects from coding agents such as Claude Code, Codex, and Cursor. The data and AI platform vendor unveiled the product at its annual Succeed conference. Headless links coding...

Singtel’s RE:AI first in Asia Pacific to deploy NVIDIA DGX GB300

1 week ago

Bernard Parado

Singapore – Singtel’s sovereign AI cloud business RE:AI has become the first in Asia Pacific to deploy the NVIDIA DGX GB300, according to the company. The initial capacity, offered through RE:AI’s GPU-as-a-Service, was fully committed before deployment. Singtel said the uptake reflects strong demand...

Video Title Here: The Indonesian on-ground activation status

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Tag: AI

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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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