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Singtel, M1 sign agreement to facilitate network-based authentication among users, businesses

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Azunta Gaviola

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3 months ago

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Singapore – Communications technology company Singtel has recently announced that it has signed a memorandum of understanding with digital network operator M1 to facilitate network-based authentication for their mobile subscribers.  

In particular, this initiative aims to bolster authentication and fraud detection among users and businesses. It will be achieved through telco application programming interfaces (APIs) that are interoperable and adhere to a common framework of industry standards and protocols established by the GSMA. 

By providing on-demand and secure access to telco capabilities through APIs, telco networks will also serve as a direct authentication solution. This will streamline the user authentication experience. 

Meanwhile, as part of the agreement, the two parties will collaborate to federate a collection of APIs. These APIs will allow enterprises to access real-time telco network data for authentication and fraud detection. The initial APIs to be federated will include number verify and device location. 

Commenting on the collaboration, Ng Tian Chong, chief executive officer at Singtel Singapore, stated, “Digital fraud is increasing and growing in sophistication, leaving consumers and businesses apprehensive about embracing a digital future. Solving this isn’t something that can be done alone. We’re glad to have a like-minded partner like M1, who understands the need to join forces to combat this global problem at a national level. 

“This federation is a step in the right direction, and we encourage other telcos to come onboard. We’re confident that together, we can help mitigate fraud in real-time and safeguard Singapore and Singaporeans from further attacks,” Ng further emphasised. 

Mustafa Kapasi, chief operating officer at M1, also shared, “This collaboration with Singtel goes beyond a mere partnership, it is a decisive move to safeguard users and businesses against evolving digital threats. By federating APIs and leveraging the synergies in our network capabilities, we will offer both enterprises and consumers access to more secure and verified digital transactions. M1 is committed to improving the security of transactions, enhancing user experience, and ensuring a secure and resilient digital future for all.” 

This strategic agreement was signed by Lim Seng Kong, managing director of enterprise at Singtel, and Mark Tan, chief enterprise strategy and business officer at M1. The signing was also witnessed by Ng Tian Chong, CEO at Singtel Singapore, and Manjot Singh Mann, CEO at M1.

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