SG to streamline authentic SMS government communication with unified SMS sender ID

by

Azunta Gaviola

-

2 years ago

Singapore – In an effort to streamline the recognition of authentic government communication, the Singapore government has recently announced the launch of a new single SMS sender ID. 

This solution, named gov.sg. will enable the public to anticipate SMS messages from government agencies under a unified sender ID instead of individual sender IDs under various government agencies. 

It will also help them protect themselves from government official impersonation scams and malicious efforts aimed at eroding public trust in government communications.

In terms of safeguarding the sender ID, the government has further partnered with SMS aggregators and telecommunication providers in Singapore. They have also established partnerships with their respective sub-brands operating in the country to prevent messages from being spoofed. 

Talking about the launch, Sim Feng-Ji, deputy secretary at Smart Nation Group, said, “This consolidated gov.sg SMS sender ID is designed to give the public added confidence and ease of mind when it comes to identifying legitimate SMSes from government agencies. It exemplifies the government’s commitment in stamping out malicious attempts that undermine the public’s trust in government communications.”

The gov.sg was rolled out on June 18, 2024, and is expected to be fully implemented by July 1, 2024, across all government agencies. All government SMS messages will now originate from a unified gov.sg SMS sender ID. 

Recognise the innovators redefining commerce at the Retail & E-commerce Excellence Awards Asia Pacific 2026! Taking place this December 2026, we celebrate the region’s most impactful retail strategies, standout e-commerce experiences, and forward-thinking leaders—submit your entries today!
Honour the women shaping the future of marketing and technology at the Empowered Women Awards 2026! This December 2026, we celebrate inspiring leaders, changemakers, and rising voices driving impact across the industry—submit your entries today!
Share

RECENT ARTICLES

Thailand’s DITP launches digital export management platform to support Thai SMEs in global e-commerce
Payment Asia and PayMe partner to expand digital payment options for merchants
Sea to integrate ChatGPT on Shopee following expansion of partnership with OpenAI in SEA, Brazil
DICT, Google Cloud expand partnership to advance AI-powered public services and cybersecurity
Alibaba.com launches Accio Work AI platform for Malaysian SMEs, unveils startup pitch competition
Ellipse 3

RELATED ARTICLES

Thailand’s DITP launches digital export management platform to support Thai SMEs in global e-commerce
Payment Asia and PayMe partner to expand digital payment options for merchants
Sea to integrate ChatGPT on Shopee following expansion of partnership with OpenAI in SEA, Brazil
Ellipse 3

FEATURED ARTICLES

Thailand’s DITP launches digital export management platform to support Thai SMEs in global e-commerce
Payment Asia and PayMe partner to expand digital payment options for merchants
Sea to integrate ChatGPT on Shopee following expansion of partnership with OpenAI in SEA, Brazil

Subscribe to UpTech Media Newsletter

JOIN OUR NEWSLETTER

Subscribe to our newsletter to get the latest APAC marketing news.