Bengaluru, India – Infosys has launched an AI-first value framework aimed at enabling enterprises to scale AI adoption and realise measurable business outcomes. The move positions the company to participate in a projected global AI-focused services market valued at between US$300-400 billion by 2030. The framework is underpinned by its generative and agent-based AI portfolio, Infosys Topaz.
The approach combines two priorities, with capturing new demand for AI-led services and embedding AI capabilities across existing engagements to deepen client relationships. Alongside this, the framework identifies six focus areas.
AI strategy and engineering support organisations in designing AI roadmaps, while platforms and architectures are aligned with business objectives, enabling a shift from pilot initiatives to enterprise-wide operating models.
Meanwhile, data for AI concentrates on preparing structured and unstructured data for model deployment through AI-ready data platforms and advanced engineering techniques to strengthen analytics and real-time decision-making capabilities.
“While AI agents can automate tasks and enhance productivity, enterprises still require deep systems integration, governance, trust frameworks, and large-scale transformation capabilities to fundamentally re-engineer their businesses,” Nandan Nilekani, co-founder and chairman of Infosys, stated.
“As an AI-first company with over four decades of experience in guiding clients through technology shifts, Infosys is uniquely positioned to orchestrate AI across complex ecosystems and unlock significant value from the expanding global AI services opportunity.”
With processing AI, the framework focuses on redesigning core workflows by integrating AI agents with human expertise to enhance efficiency and performance. While agentic legacy modernisation applies AI agents to analyse and progressively update existing technology estates, helping reduce technical debt while maintaining operational continuity.
Physical AI centres will focus on embedding intelligence into products and devices through technologies such as digital twins, robotics and edge systems. Finally, the aspect of AI trust will address governance, security and responsible use across the AI lifecycle, supporting compliance and risk management.
“We see AI as a powerful enabler for the services industry and our AI First value framework uniquely positions Infosys to capture market share across these six value pools,” Salil Parekh, CEO and MD of Infosys, commented.
“Our clients trust us as their preferred partner for AI transformation – from strategy through execution as we help them unlock AI value at scale.”
All these services are delivered through the company’s composable agentic services platform, Infosys Topaz Fabric, in collaboration with selected AI technology providers. Infosys is also working with the majority of its top 200 clients on AI initiatives and is currently managing more than 4,600 AI projects worldwide.
Infosys mentioned that IT services providers are expected to play a significant role in enterprise AI transformation, particularly in systems integration, governance frameworks and large-scale operational change.
