Category: AI

Singlife deepens Salesforce partnership with new AI customer service tools

1 month ago

Bernard Parado

Singapore – Singlife is now resolving more than 20% of its general insurance email enquiries through an AI agent, as its collaboration with Salesforce deepens. The GI Email Agent assesses incoming customer emails in real time, first identifying the nature and urgency of each request. Straightforward...

Huawei Cloud Stack expands hybrid cloud capabilities for agentic AI

1 month ago

Ansherina Baes

Shanghai, China – Huawei Cloud has outlined an expanded hybrid cloud strategy focused on supporting the development and deployment of AI agents, as enterprises explore new approaches to infrastructure, data and AI operations. The strategy was presented at the Huawei Cloud Stack Summit, held during...

Cisco expands Splunk AI portfolio to support on-premises and agentic security deployments

1 month ago

Bernard Parado

Singapore – Cisco has unveiled a series of Splunk advancements aimed at helping enterprises deploy artificial intelligence with greater trust, control and cost visibility. The announcements span on-premises AI deployment, spend tracking and agentic security operations. According to Cisco, the update...

R/GA launches AI system to help coding agents build on-brand

1 month ago

Ansherina Baes

United States – R/GA has launched BRDNA Sequencer, an AI system designed to train coding agents on a brand’s existing design system so they can create digital content and assets aligned with established creative standards. The product was developed by R/GA’s Global AI Products team and is built on...

Gen Z leaders are emerging earlier as AI reshapes career progression, research shows

1 month ago

Bernard Parado

Singapore – AI is fast-tracking a new generation of Gen Z business leaders, reshaping how organisations identify, develop and promote talent for senior roles, according to new research from International Workplace Group (IWG). The findings show that 82% of senior leaders believe AI is accelerating...

APAC consumers quitting AI customer service over lack of memory, new report finds

1 month ago

Bernard Parado

Singapore – Seven in 10 consumers across Asia Pacific have abandoned an AI-powered customer service interaction after the system failed to recognise them or their previous history with a brand, according to new data from Twilio (NYSE: TWLO). Of those affected, 5% went further and ended their relationship...

Riverbed brings agentic AI and expanded visibility to network operations

1 month ago

Ansherina Baes

Sydney, Australia – Riverbed has introduced new network observability offerings that combine agentic artificial intelligence (AI) with broader network visibility, targeting faster troubleshooting, root-cause analysis and disruption prevention. The new Network 360 offerings integrate Riverbed IQ and...

SEON grows Signal Intelligence amid rise in AI-generated fraud

1 month ago

Bernard Parado

Singapore – Fraud prevention platform SEON has expanded its signal intelligence framework from more than 900 to over 1,100 proprietary data signals, the company announced on 17 September. The expansion adds coverage across address intelligence, session behaviour, phone and carrier data, digital footprint...

APAC led the world into the agentic era—now measurement has to keep up

1 month ago

Bernard Parado

For years, Artificial Intelligence (AI) has been sold to marketers as a productivity tool. Across Asia-Pacific (APAC), however, that description is already proving too narrow. Consumer behavior has never been more dynamic. Customer expectations shift in real time, campaigns run continuously across channels,...

foodpanda integrates with ChatGPT and Claude for conversational food discovery

1 month ago

Ansherina Baes

Singapore – foodpanda has launched its plug-in on ChatGPT and Claude in Singapore, letting users discover restaurants and meal options through conversational prompts rather than traditional search and filtering. The integration makes foodpanda the first food-delivery platform in Singapore to launch...

Video Title Here: The Indonesian on-ground activation status

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Category: AI

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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