Author: Azunta Gaviola

Singapore to bolster its cybersecurity efforts with recent NTT MoU agreement

1 year ago

Azunta Gaviola

Singapore – In a concerted effort to strengthen the country’s cyber defence, NTT DATA, alongside NTT Security Holdings, has announced that it has recently signed a memorandum of understanding with the Cyber Security Agency of Singapore. This strategic agreement intends to foster cybersecurity...

Salesforce’s latest all-in-one CRM solution to empower small and medium sized businesses

1 year ago

Azunta Gaviola

Singapore – Salesforce, a customer relationship management company, has recently announced the launch of its latest all-in-one CRM solution, with the goal of driving business growth among small and medium sized enterprises. Introduced as Pro Suite, this solution is powered by Salesforce’s Einstein...

InsureMO, MoneyHero collaborate to bring digital insurance aggregation, comparison platform across greater Southeast Asia

1 year ago

Azunta Gaviola

Singapore – InsureMO, an insurance middleware firm, has announced that it has recently teamed up with MoneyHero, aiming to develop a digital insurance aggregation and comparison platform across greater Southeast Asia. Through this partnership, the company’s middleware platform has been integrated into...

Khos Erdene_Interview_AND Global_UpTech_11zon

Bridging the gap: AND Global’s Khos-Erdene on achieving financial access and inclusion across Southeast Asia

1 year ago

Azunta Gaviola

With the ascent of digital banking, reaching the underbanked is amongst the first challenges that most fintech and financial institutions encounter. This growing challenge of achieving financial inclusion encompasses a significant portion of the region’s population, underscoring the necessity for strengthening...

Airswift to improve passenger payment experience with AsiaPay collaboration

1 year ago

Azunta Gaviola

Manila, Philippines – Philippine-based boutique airline Airswift has recently announced that it has partnered with digital payment service and technology provider AsiaPay to advance its payment services as well as expanding its presence in the market. In this collaboration, Airswift has integrated...

Loyalty e-commerce aggregator Presto to extend its loyalty program’s reach with recent expansion in SG, TH

1 year ago

Azunta Gaviola

Kuala Lumpur, Malaysia – Presto, a loyalty e-commerce aggregator, has recently announced that it has expanded its operations into the Singapore and Thailand markets, marking the company’s regional expansion. This initiative aims to broaden its loyalty programme’s reach within the e-commerce redemption...

Only 1% of organisations in the Philippines are equipped to counter cyber threats at a mature level: report

1 year ago

Azunta Gaviola

Philippines – Only 1% of organisations in the Philippines are equipped to counter cyber threats at a mature level, according to a recent report by software development company Cisco. The said figure is notably lower than the global average of 3%, indicating the country’s lag in cyber resilience despite...

Fasspay, UOB Malaysia join forces to offer cashless payment solutions for delivery riders

1 year ago

Azunta Gaviola

Kuala Lumpur, Malaysia – Aiming to offer advanced payment solutions to delivery riders across the country, financial services company Fass Payment Solutions has recently launched a strategic partnership with UOB Malaysia. This collaboration offers J&T Express riders the opportunity to use...

Vonage to empower businesses with latest AI-powered conversational commerce solutions

1 year ago

Azunta Gaviola

Singapore – Cloud communications firm Vonage has recently introduced its latest conversational commerce solution powered by artificial intelligence, with the goal of empowering businesses with the necessary tools to create real-time and personalised connections with customers across platforms. For...

Why is email automation crucial for an effective omnichannel customer service strategy?

1 year ago

Azunta Gaviola

The Philippines holds the prestigious title of being the world’s largest contact centre hub. However, in recent years, Filipino customer service agents have faced a tidal wave of dynamic industry changes, particularly in response to evolving customer expectations. The rise of instant-gratification-seeking...

Video Title Here: The Indonesian on-ground activation status

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Author: Azunta Gaviola

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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