Tag: Zendesk

Zendesk introduces new AI agents, copilots, and workflow tools to expand autonomous service capabilities

1 week ago

Teddy Cambosa

According to Zendesk, the platform is designed to address service challenges across the Asia-Pacific region, where businesses often operate across multiple languages, markets, and customer journeys.

Zendesk appoints Tifenn Dano Kwan as Chief Marketing Officer

1 week ago

Teddy Cambosa

In the role, Dano Kwan will oversee the company’s global marketing organisation, focusing on market differentiation and pipeline growth as Zendesk continues its push toward what it describes as an “Autonomous Service Workforce.”

Zendesk welcomes Craig Flower as chief operating officer

4 months ago

Rei Fortes

Singapore – Zendesk has confirmed the appointment of Craig Flower to the position of chief operating officer, with responsibility for enhancing customer engagement, strengthening service delivery across the organisation, advancing the company’s shift towards AI, and driving improvements in operational...

Zendesk launches agentic AI-powered resolution platform for enhanced customer service

1 year ago

Azunta Gaviola

Singapore – Zendesk, an agentic AI-powered service firm, has recently introduced the Zendesk Resolution Platform designed to transform customer experience. This new platform brings together advanced capabilities like Zendesk AI Agents, a unified knowledge graph, integrations and automations, governance...

Zendesk appoints Shashi Upadhyay as president of product, engineering, and AI

1 year ago

Azunta Gaviola

Singapore – Zendesk, a customer experience tech firm, has recently welcomed Shashi Upadhyay as the new president of product, engineering, and AI. This strategic appointment follows the company’s commitment to further accelerate its next phase of growth in customer and employee service. Taking...

Zendesk welcomes Mitch Young as senior vice president for APAC

1 year ago

Azunta Gaviola

Singapore – Zendesk, a customer experience tech firm, has recently appointed Mitch Young as the company’s new senior vice president for Asia Pacific. This strategic appointment positions Young to spearhead the company’s growth initiatives in the region, focusing on markets such as Australia, India, Japan,...

Zendesk expands service capabilities, human-AI collaboration following launch of new AI-enhanced solutions

1 year ago

Azunta Gaviola

Singapore – Zendesk, a customer experience tech firm, has recently unveiled a series of solutions that include AI-powered agents for omnichannel support, enhanced agent copilot, and agent builder. According to the firm, these new capabilities aim to help companies in providing services that are...

Zendesk to empower businesses with enhanced outbound communication strategies, expanded Meta partnership

1 year ago

Azunta Gaviola

Singapore – Zendesk, a customer experience technology firm, has announced that it has recently expanded its partnership with Meta to assist businesses in enhancing their outbound communication strategies for customer experience. Through the initiative, Zendesk has introduced Relay, a new application...

Lila Tretikov to advise on Zendesk’s industry-leading AI solutions with recent appointment (1)

Lila Tretikov joins Zendesk’s board of director lineup for advisory role

1 year ago

Azunta Gaviola

Singapore – Customer experience technology firm Zendesk has announced the appointment of Lila Tretikov to its Board of Directors. Tretikov joins the current board to advise on Zendesk’s industry-leading AI offerings, with members including Stephen Ensley, David Erlong, Hisham Hasan, Hilarie Koplow-McAdams,...

Doctor Anywhere, Zendesk partnership to expedite customer service, experience

1 year ago

Azunta Gaviola

Singapore – Doctor Anywhere, a regional healthcare company, has recently announced its partnership with customer experience technology firm Zendesk to offer enhanced service capabilities and expanded support for its users using Zendesk’s suite. This includes tools like messaging, analytics, community...

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Tag: Zendesk

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Office

Categories

Follow Us

The Publication

Join our UpTech Media Community

Tag: Zendesk

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

JOIN OUR NEWSLETTER