Tag: E-commerce

Agentic search use grows around 200% as shopping journeys begin in AI chats, report finds

Agentic search use sees significant growth as shopping journeys begin in AI chats, report finds

2 days ago

Bernard Parado

Singapore – Agentic search has become the first step in the shopping journey for a growing number of consumers, with its use rising 200% year over year, according to Salesforce. The report draws on surveys of 3,450 commerce professionals, 100 of whom are from Singapore. It also includes a survey of...

72% of Singaporeans use AI to shop, but only 29% would let it pay, report finds

Around 72% of Singaporeans use AI to shop, but only 29% would let it pay: report

2 days ago

Bernard Parado

Singapore – Seventy-two per cent (72%) of Singaporeans use AI assistants for shopping, yet only 29% would be comfortable letting one complete a purchase on their behalf, according to a report from Adyen. It found that consumers and merchants are both adopting AI, but neither group fully trusts it at...

Metcash expands Coveo partnership to bring generative AI to retailer communications

4 days ago

Bernard Parado

Sydney, Australia – Metcash has expanded its partnership with Coveo to add AI-powered conversational search to its B2B customer communications portal, according to Coveo. The announcement, dated 22 September 2026, extends a relationship that already spans other parts of the Australian wholesale distributor,...

Criteo extends ChatGPT ads integration to six Southeast Asian markets

1 week ago

Bernard Parado

Singapore – Criteo has expanded its ChatGPT Ads integration to six new markets in Southeast Asia, bringing the AI-powered advertising platform to Malaysia, Indonesia, the Philippines, Singapore, Thailand, and Vietnam. The rollout takes Criteo’s ChatGPT Ads integration to 61 global markets, according...

Avalara launches AI agent hub for tax and compliance workflows

1 week ago

Ansherina Baes

Pune, India – Avalara has introduced Avalara Aviator, an agent hub that brings together specialised AI agents to support tax and compliance workflows while keeping human oversight over decisions. Unveiled at Avalara’s conference, the platform is designed to coordinate tasks that have traditionally...

People before platforms: here's why brands need to prepare for AI agents before customers do

1 week ago

Bernard Parado

Manila, Philippines – As brands race to bolt AI capabilities onto their marketing stacks, a more disruptive shift is quietly taking shape at the other end of the transaction: customers may soon delegate their shopping, bookings, and brand interactions to AI agents acting entirely on their behalf. This...

Global shoppers hold back on AI autonomy despite surge in everyday use, study finds

1 week ago

Bernard Parado

Singapore – Businesses are racing to embed artificial intelligence into the shopping journey, but consumers are not moving at the same pace, according to a VML report. The global study points to a widening gap between industry ambition around AI and the more cautious, pragmatic behaviour of everyday...

System integration, fraud and licensing top concerns as Hong Kong retailers eye global expansion

1 week ago

Bernard Parado

Hong Kong– International expansion has become a top priority for Hong Kong retailers heading into 2026, with 40% of enterprise merchants planning to enter new markets and an average budget of HK$1.65 million earmarked for the effort, according to Adyen. Yet global expansion is far from straightforward....

APAC led the world into the agentic era—now measurement has to keep up

2 weeks ago

Bernard Parado

For years, Artificial Intelligence (AI) has been sold to marketers as a productivity tool. Across Asia-Pacific (APAC), however, that description is already proving too narrow. Consumer behavior has never been more dynamic. Customer expectations shift in real time, campaigns run continuously across channels,...

Criteo names Tyroo as regional partner to grow presence in Southeast Asia

2 weeks ago

Bernard Parado

Singapore – Criteo has appointed Tyroo Technologies as a reseller to expand its commerce intelligence platform into Thailand, Malaysia and the Philippines. The agreement, announced on 16 September 2026, will see Tyroo promote Criteo’s performance media solutions to advertisers across the three...

Video Title Here: The Indonesian on-ground activation status

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Tag: E-commerce

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Tag: E-commerce

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Video Title Here: The Indonesian on-ground activation status

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