Singtel to integrate Hitachi’s extensive AI expertise with recent collaboration

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Azunta Gaviola

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9 months ago

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Singapore – Communications technology group Singtel has recently announced that it has teamed up with IT services and consulting firm Hitachi Digital to integrate Hitachi’s extensive AI expertise with Singtel’s all-in-one orchestration platform for 5G, edge computing, and cloud solutions, the Paragon platform.

In this partnership, Hitachi Digital will deploy Paragon at Hitachi America’s Santa Clara R&D Labs, followed by a pilot in a U.S. factory for Industry 4.0 use cases. The said pilot will aim to validate the interoperability of Hitachi AI applications in quality assurance, workplace safety, immersive training, and pre-emptive maintenance on Paragon.

The trial will also facilitate the integration of Paragon with Hitachi industry cloud applications and digital services, allowing enterprises to overcome the limitations of complex, low-latency connectivity and productivity experiences.

Furthermore, Hitachi’s pre-built industrial AI applications, together with the Paragon platform’s network and multi-cloud orchestration capabilities, will be used to create multiple Paragon-related offerings to help clients improve and accelerate their cloud operations.

Hitachi Digital Services will then go to market with these offerings as a Singtel Paragon authorised system integrator. This presents a unique value proposition to enterprise customers looking to leverage multiple network protocols to deliver digital transformation in industrial settings.

Speaking about the initiative, Bill Chang, chief executive officer at Singtel’s Digital InfraCo, said, “Enterprises in the fast-growing Industry 4.0 sector depend on high-quality, reliable connectivity to ensure smooth operations. We are pleased to collaborate with Hitachi Digital, leveraging Paragon to manage its connectivity and cloud needs across Hitachi’s manufacturing facilities. Integrating Hitachi’s advanced AI applications with Paragon’s ecosystem will enhance our suite of solutions for manufacturing enterprises and enable them to seamlessly transform their operations powered by AI.”

Frank Antonysamy, chief growth officer at Hitachi Digital, further shared, “Hitachi has invested heavily in combining decades of digital, data, cloud, AI, cybersecurity, and connectivity expertise to establish transformative solutions for industry cloud deployments. Our applications and consulting services in this area have been an integral part of the digitalization movement impacting businesses around the world. We anticipate that this partnership with Singtel will enable us to once again increase the capabilities of next gen technologies in enterprise environments, enabling a new level of productivity for customers.”

The collaboration between the two will bring together interoperable solutions with expert delivery services, which will greatly benefit organisations seeking to address industrial AI complexity.

Be part of the forefront of innovation and reshape the future of retail and e-commerce! Making its highly anticipated return, MARKETECH APAC and UpTech Media partners for the Retail & E-Commerce Innovation Marketing & Tech Summit Philippines 2025, happening on 25 June 2025 at Shangri-La The Fort, Manila. Don’t miss out!

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