Category: Global

Shipsy names Servo Sawhney as new chief customer officer to support global enterprises with CX

1 minute ago

Rei Fortes

New Delhi, India – Shipsy has appointed Servo Sawhney as its chief customer officer as the company increases its focus on helping organisations worldwide enhance customer experience through stronger adoption of AI-driven logistics technologies. The appointment is positioned to support enterprises...

Five9 highlights advancements in AI-driven CX as global organisations adopt new innovations

3 hours ago

Rei Fortes

Singapore – Five9 showcased new AI-driven CX innovations from global organisations that are setting new standards for intelligent CX at its 2025 CX Summit. The event recognises organisations that have advanced the use of AI, automation, and integrated customer engagement technologies to enhance service...

Exabeam, Recorded Future extend partnership to strengthen AI cybersecurity operations

1 day ago

Rei Fortes

Singapore – Exabeam and Recorded Future have expanded their technology collaboration by linking the Exabeam New-Scale Security Operations Platform with the Recorded Future Intelligence Platform. The integration is designed to support AI-driven threat detection and response by combining security...

Pax8, Microsoft expand collaboration to advance AI and cloud capabilities for MSPs

2 days ago

Rei Fortes

Singapore – Pax8 has introduced new developments in its collaboration with Microsoft, aimed at helping managed service providers (MSPs) strengthen their use of AI-enabled tools and broaden their engagement with the Microsoft Cloud portfolio. The company is among the earliest to link its platform with...

Infosys introduces AI model to accelerate global capability centre development worldwide

3 days ago

Rei Fortes

Bengaluru, India – Infosys has launched a new AI-focused model designed to support organisations in establishing and modernising global capability centres (GCC) as advanced hubs for digital innovation. The approach is intended to help enterprises reposition their centres around the world as strategic...

Progress Software releases early access AI-driven generative CMS capability for Sitefinity

4 days ago

Rei Fortes

Singapore – Progress Software has opened early access to an AI-centred enhancement for its Sitefinity platform, introducing a generative capability that integrates retrieval-augmented generation (RAG) with automated, real-time content assembly. The new feature, known as Agentic RAG for Sitefinity,...

Kyndryl launches new agentic AI services to strengthen global CX strategies

1 week ago

Rei Fortes

Singapore – Kyndryl has introduced a suite of advisory and deployment services designed to help enterprises integrate agentic AI into their operations and improve both workforce readiness and customer experience. The company, which specialises in mission-critical IT services, is positioning the...

VAST Data extends Google Cloud partnership to empower enterprise AI across hybrid environments

1 week ago

Rei Fortes

Singapore – VAST Data has expanded its partnership with Google Cloud to make its AI OS available as a fully managed service across hybrid environments. The collaboration enables enterprises to use the VAST AI OS to connect data clusters running both in Google Cloud and on local infrastructure....

AI and cloud high demand to drive trillion-dollar data centre expansion worldwide

1 week ago

Rei Fortes

Singapore – Global investment in data centres is accelerating, with total spending projected to approach US$7t by 2030, according to Allianz Commercial’s latest report. The expansion is being powered by growing demand for AI and cloud computing, with the United States and China leading construction activity. The...

Salesforce faces challenges as industry observers cast doubt on firm’s AI agent strategy

1 week ago

Rei Fortes

Singapore – Business Insider has cast doubt on Salesforce’s heavy investment in AI agents, suggesting that its flagship system, Agentforce, has yet to deliver the expected results. The publication’s analysis highlights concerns over adoption, returns, and the company’s focus on an emerging technology...

Video Title Here: The Indonesian on-ground activation status

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Category: Global

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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