Category: Global

Meta Expands AI age estimation to place more teens in Instagram protections worldwide
Meta Expands AI age estimation to place more teens in Instagram protections worldwide 
Singapore – Meta has expanded its AI age-estimation technology globally on Instagram, placing millions more teenagers into Teen Account protections even when they have entered an adult birthday. The company said the technology identifies accounts it suspects belong to teens and moves them into age-appropriate...
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Genesys widens forward-deployed engineering teams for agentic CX projects
Genesys widens forward-deployed engineering teams for agentic CX projects
Singapore – Genesys has expanded its forward-deployed engineering (FDE) capabilities, embedding engineers with enterprise customers to move agentic artificial intelligence (AI) use cases into production faster. The company announced the move in Singapore on 6 November. According to Genesys, the FDE...
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Kyndryl launches agentic AI modernisation offering with AWS
Kyndryl launches agentic AI modernisation offering with AWS
Singapore – Kyndryl has introduced an integrated agentic modernisation solution with Amazon Web Services (AWS), pairing its Kyndryl Agentic Modernization services-as-software with AWS Transform. The company announced the offering on 5 November. According to Kyndryl, the combined solution is designed...
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Cellebrite names Rogerio Rizzi as Executive Vice President of corporate strategy and development
Cellebrite names Rogerio Rizzi as Executive Vice President of corporate strategy and development
Singapore – Cellebrite has appointed Rogerio Rizzi as Executive Vice President of Corporate Strategy and Development, tasking him with building out the company’s strategy and development capabilities. The Nasdaq-listed digital investigative and intelligence provider announced the appointment on 5 November...
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Adobe makes agentic CX tool available inside major AI platforms
Adobe makes agentic CX tool available inside major AI platforms
Singapore – Adobe announced that the tool is now accessible through ChatGPT as a plugin, Claude, Databricks Genie, Gemini for business, and Microsoft Copilot. According to Adobe, the integration allows marketing professionals to plan, orchestrate and optimise customer experiences within the agentic...
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Convera appoints payments veteran Craig McDonald to lead global partnerships and channels
Convera appoints payments veteran Craig McDonald to lead global partnerships and channels
Singapore – Convera has appointed payments industry veteran Craig McDonald as Senior Vice President, Global Partnerships and Channels, as it moves to scale its partner- and channel-led growth strategy. McDonald joins the leadership team of Meaghan Riley, EVP and Chief Commercial Officer of Convera,...
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Freshworks acquires Robusta to add AI incident investigation to Freshservice
Freshworks acquires Robusta to add AI incident investigation to Freshservice
Singapore – Freshworks has acquired Robusta Dev Ltd., an AI-driven incident intelligence engine, to bring automated investigation of IT disruptions into its Freshservice platform. The company announced the deal on 2 November and did not disclose financial terms. Robusta uses AI to investigate technology...
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Salesforce to acquire voice AI firm Cresta in service cloud push
Salesforce to acquire voice AI firm Cresta in service cloud push
Singapore – Salesforce has signed a definitive agreement to acquire Cresta, a voice-first customer experience platform, the company announced on 2 November 2026. The announcement did not disclose the financial terms. According to Salesforce, Cresta’s voice agents resolve complex customer calls end...
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Cognizant launches OpenAI group to move frontier AI into production
Cognizant launches OpenAI group to move frontier AI into production
Singapore – Cognizant has formed a dedicated OpenAI delivery organisation of more than 25,000 professionals, as it looks to help enterprises apply frontier AI models inside live business systems. The Nasdaq-listed IT services provider announced the OpenAI Frontier Capability Group on 30 October 2026....
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Hackers pose as IT staff to break into law firms, new report finds
Hackers pose as IT staff to break into law firms, new report finds
Singapore – Financially motivated adversaries accounted for 82% of malicious activity observed against the legal sector, according to the CrowdStrike report released on 28 October 2026. The cybercrime group CHATTY SPIDER emerged as the dominant threat to US law firms, with its activity growing by 129%. In...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

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