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Category: APAC

Visa opens six Global capability hubs in Singapore
Visa opens six Global capability hubs in Singapore 
1 day ago
Bernard Parado
Singapore – Visa has established six global capability hubs at a new Solution Center in Singapore, focusing on agentic AI, next-generation payments, cybersecurity and quantum computing. The hubs, based at Paya Lebar Green, will develop technologies and solutions for deployment across Visa’s global...
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_Inside the Firewall_ How CX platforms make security part of the experience, not a step added afterwards (1)
Inside the Firewall: How CX platforms make security part of the experience, not a step added afterwards 
4 days ago
Bernard Parado
Customers rarely think about security until it gets in their way. A forgotten password, an extra verification code or a stalled refund can turn a smooth journey into a frustrating one, and the brand takes the blame whatever the cause. That is why customer experience platforms are changing how they approach...
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FPT, Vietnam Airlines and Skywise sign MoU to explore AI services for airline operations
FPT, Vietnam Airlines and Skywise sign MoU to explore AI services for airline operations
5 days ago
Bernard Parado
Vietnam – FPT, Vietnam Airlines, and Skywise, Airbus’ digital services company, have signed a Memorandum of Understanding (MoU) to explore the development of AI-powered services for airlines. Announced on 4 November 2026, the agreement combines Vietnam Airlines’ operational data and expertise, insights...
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Inside The Firewall_ Across the customer journey, trust is the new experience and security builds it
Inside The Firewall: Across the customer journey, trust is the new experience and security builds it 
5 days ago
Bernard Parado
Cybersecurity awareness often puts the spotlight on the systems behind the screen, such as networks, data and the AI tools now woven into daily operations. Earlier pieces in the Inside the Firewall series looked at how businesses protect data and govern AI. But security is also felt in much simpler moments,...
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Giann Vega on new appointment at Michelin, outline for digital commerce, consumer insight and AI agenda for APAC
Giann Vega on new appointment at Michelin, outline for digital commerce, consumer insight and AI agenda for APAC
6 days ago
Teddy Cambosa
Vega said his focus is to help accelerate digital transformation across APAC, with an emphasis on enhancing consumer and customer journeys.
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Inside the Firewall_ What AI governance means for APAC businesses as the focus shifts from protecting systems to governing actions
Inside the Firewall: What AI governance means for APAC businesses as the focus shifts from protecting systems to governing actions 
1 week ago
Bernard Parado
As AI agents move from pilots into everyday business operations, the way organisations think about security and oversight is changing. Agents do not just generate answers. They take actions across multiple systems, often at a speed and scale that traditional controls were never designed for. For businesses...
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inside the firewall (3)
Inside the Firewall: Balancing trust, control and risk through AI agents and digital payments–as told by industry leaders
1 week ago
Ansherina Baes
As financial services continue to adopt artificial intelligence, AI agents are beginning to take on a more active role in digital payments, moving beyond providing recommendations to initiating transactions on behalf of individuals and businesses.  This shift presents opportunities to improve...
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Inside the Firewall Why data is at the centre of the push to secure AI agents across APAC
Inside the Firewall: Why data is at the centre of the push to secure AI agents across APAC
1 week ago
Bernard Parado
Businesses are moving AI agents out of pilot projects and into everyday work. Unlike a chatbot that answers questions, an agent is given a goal and the access to pursue it. It reads files, queries systems, sends messages, and takes actions on a company’s behalf, often faster than any person can follow....
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eCloudvalley renews AWS strategic collaboration agreement as it shifts towards enterprise AI products
eCloudvalley renews AWS strategic collaboration agreement as it shifts towards enterprise AI products
1 week ago
Bernard Parado
Singapore – eCloudvalley (ECV)  has renewed its multi-year Strategic Collaboration Agreement with Amazon Web Services (AWS), as the Taiwan-headquartered firm moves from cloud services towards a product-led enterprise AI business. The company announced the renewal on 30 October. The agreement is...
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Dataiku launches Headless to connect coding agents with its AI platform
Dataiku launches Headless to connect coding agents with its AI platform 
1 week ago
Bernard Parado
Singapore – Dataiku has introduced Dataiku Headless, a capability that lets developers build, migrate and investigate Dataiku projects from coding agents such as Claude Code, Codex, and Cursor. The data and AI platform vendor unveiled the product at its annual Succeed conference. Headless links coding...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Watch

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

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