Singapore – Freshworks, a software development firm, has announced that it has recently named Murali Swaminathan as its new chief technology officer.
In this new role, he will oversee the company’s technology roadmap and strategy, spearheading its global engineering and architecture teams. This particular position supports Freshworks’ investment in talent and resources, significantly designed to elevate their employee and customer experience solutions.
As a tech industry leader with more than 30 years of experience, Murali offers extensive expertise in delivering high-quality, scalable, and secure products.
In fact, he previously worked as the vice president of engineering at ServiceNow, where he managed the firm’s IT service management and strategic portfolio management products for large enterprises.
Before joining ServiceNow, he also became the vice president of engineering at Recommind (now OpenText). He further held several core positions at CA Technologies (now part of Broadcom Inc.), where he helped in advancing the company’s enterprise software solutions.
Dennis Woodside, chief executive officer and president at Freshworks, said, “I’m thrilled to welcome Murali to our team of highly talented engineers. Murali’s experience aligns exceptionally well with our commitment to deliver products that provide rapid impact and real returns on AI investment, and his leadership in employee experience is particularly valuable as we become the platform of choice for enabling mid-market and enterprise customers to compete at global scale.”
Murali, on the other hand, stated, “It’s an incredible time to be joining this team as we grow to become a multi-billion dollar software company. Our talented global engineering and architecture teams are pivotal to meeting this goal, and I look forward to working with them to continue driving innovation and delivering exceptional products that meet the evolving needs of our customers.”
Murali will be part of the executive management team and will report directly to the firm’s chief executive officer and president, Dennis Woodside.
